Fixing playback problems

Help & Feedback

Fixing playback problems

Check your connection: switch between Wi-Fi and mobile data, or move closer to the router. Playback lowers the quality on slow networks instead of stopping.

Update the app (and on Android, "Android System WebView" from the Play Store). On the web, use an up-to-date browser.

Close and reopen the app. If an episode still will not play, contact us with the show, the episode number and your device.

Still need help?

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